Matt (Glasgow)
The car was spotless and was as advertised. Marc took the time during the sales process, there was no pressure and he sure knows his Audi's - that's for sure!!! We shook hands on an amazing A4 Avant, and I drove the 450 miles back to Glasgow from Surrey. Good times !! Then, I had a problem with the car, a problem that was completely nothing to do with MPM and one that was both unforeseen and very very rare. What happened next was the best exercise in customer support Ive ever received, on anything Ive ever bought. I phoned Marc to let him know of this issue, expecting (truth be told) to be fobbed off, or my calls not be answered. The opposite happened....Marc moved mountains in helping me resolve my issue, (bear in mind i live 450 miles away). He researched the issue, organised and communicated with me throughout this period, to a complete and happy resolution.Had I lived closer to Surrey I know 100% he would have taken the car to his specialist and resolved the problem himself. I'm happy for Marc to pass on my details to anyone who wants to check this reference, after all - its a very rare thing these days, a reputable honest car dealer!!I know for a fact, the next time I buy a car, I will be calling Marc, I think that says it all........I would recommend Marc @ Mpm 100%